The Plain Word is a small company, and support works the old way: you write to us, a person reads it, and a person replies, usually within a day.
For anything about an order or a refund, write from the email address you bought with, and we can find everything on our end. For everything else, write the way you would write to a friend.
I read every message.
Cameron
Founder, The Plain Word
Two things people ask about most already have plain answers:
Questions about the book, formats, devices, verse numbers, and what is coming next, are answered on the FAQ page.
The guarantee is simple: 30 days, full refund, you keep the files, no questions asked. The details are here.